🛒  E-Commerce & DTC Brands

Run the store, delight customers, and scale content with AI.

Assistants who manage your Shopify ops while AI writes your listings, handles routine support, and turns one product photo into a full campaign.

Get matched All industries
What this means for you

Sound familiar?

Here's exactly what changes in your day — no tech knowledge required.

““Where's my order?” emails pile up faster than you can answer.”
Relay answers them instantly with live order and tracking info.
→ Happier customers and hours of support time saved.
“Shoppers abandon their carts and nobody follows up.”
Relay sets up automatic cart-recovery and win-back emails.
→ Recover the sales you're currently leaving on the table.
“Writing and updating product listings takes forever.”
Relay writes and optimizes them at scale.
→ More products live and easier to find on Google.

What your Relay assistant handles

The recurring, time-draining work — off your plate.
  • Order processing & fulfillment
  • Product listing & catalog management
  • Customer support (email, chat, social)
  • Returns, refunds & disputes
  • Inventory & supplier coordination
  • Review & UGC management
◆ The Relay difference

An assistant for your business — with AI built in

Most e-commerce don't have time to build the website, connect the systems, and follow up every lead. Your Relay assistant handles all of it — using AI to do far more than one hire normally could.
  • A dedicated assistant who learns your business
  • Builds your website and connects your systems
  • Uses AI to do far more than one hire could alone
What we'd handle for E-Commerce

Specific, tangible things we'd take off your plate

Real, everyday work your Relay assistant handles — from your website and CRM to following up with every customer.

🌐

Build & optimize your storefront

Set up or clean up your Shopify store, then generate SEO product pages at scale from a simple spec sheet.

ShopifySEO pagesBulk listings
✉️

AI copy & email flows

Write and A/B test product descriptions, ad copy, and full Klaviyo email/SMS flows (welcome, cart, win-back).

KlaviyoAd copyA/B testing
🤖

AI customer support agent

An AI helpdesk that resolves 'where's my order' and returns automatically, connected to your order data, and escalates the rest.

Gorgias / ZendeskOrder lookupAuto-resolve
📸

AI product & lifestyle imagery

Turn one flat product shot into lifestyle imagery, model try-ons, and short-form video for ads and TikTok.

Image genUGC videoAd creative
🔗

Connect store → CRM → flows

Wire Shopify into your CRM and helpdesk so post-purchase, review-request, and replenishment flows fire automatically.

ShopifyCRM syncPost-purchase
📦

Inventory & reorder automation

Auto-alert on low stock and draft supplier reorder emails so you never sell out of a hero SKU.

Inventory alertsSupplier emails

Ready to hand this off, e-commerce?

Tell us your biggest time sink. We'll match you with an assistant who can take it all over from day one.